Enable rich notifications

AWS will end support for Amazon Pinpoint on October 30, 2026,, and is no longer accepting any new users as of May 20 (see the linked doc). The guidance is to use AWS End User Messaging for push notifications and SMS, Amazon Simple Email Service for sending emails, Amazon Connect for campaigns, journeys, endpoints, and engagement analytics. Pinpoint recommends Amazon Kinesis for event collection and mobile analytics.

On Android, Amplify Push Notifications should already be configured to handle rich content for you.

Amplify currently supports adding images to your notifications, but there are some additional steps required.

Create a Notification Service Extension

Open <your-app-name>.xcworkspace located inside the /ios folder of your application project with Xcode.
In the Xcode project, select File > New > Target...

The file menu is selected in the toolbar, then the new option is selected, then the target option.

The notification service extension option is selected in the new target popup.

Enter a name for your service extension (e.g. MyNotificationServiceExtension) and select Finish.

Form for the new target options.

Open Podfile located inside the /ios folder of your application project with a text editor.
Add AmplifyUtilsNotifications to the extension you created above.

target 'MyNotificationServiceExtension' do # Replace with your service extension
  use_frameworks!
  pod "AmplifyUtilsNotifications"

Install the new pods by running pod install in the ios/ of your application project.

Note: You will first need to install Cocoapods to enable the pod command.

cd ios
pod install

Open <your-app-name>.xcworkspace located inside the /ios folder of your application project with Xcode.
Find your extension folder in the Project navigator pane and select the Info Property List.

Extension info

Update the NSExtensionPrincipalClass property with the value AmplifyUtilsNotifications.AUNotificationService.

Extension class