Sync messages

AWS will end support for Amazon Pinpoint on October 30, 2026,, and is no longer accepting any new users as of May 20 (see the linked doc). The guidance is to use AWS End User Messaging for push notifications and SMS, Amazon Simple Email Service for sending emails, Amazon Connect for campaigns, journeys, endpoints, and engagement analytics. Pinpoint recommends Amazon Kinesis for event collection and mobile analytics.

To trigger messages, you must sync them from your In-App Messaging campaigns to your users' devices. These messages are then triggered with an analytics or In-App Messaging event. You can control when and how often this sync is performed.

await InAppMessaging.syncMessages();

NOTE: Syncing messages will always overwrite existing messages currently on the user's device so they are always up to date when the sync is performed.